Support
We are always on your side when you need it.
How we help you when you are an Archdesk user?
IMPLEMENTATION
Successful implementation
Ensuring that you implement our software successfully is our priority. From the first kick-off call with our implementation team through the initial setup, configuration and data transfer we are committed to making sure you feel comfortable with the system.
During the implementation we:
gather your requirements during the initial calls
configure the setup on the admin and users' accounts
work with you to validate and verify the setup
we help you transfer the initial data to the system so that you can start using it right away
we help you adjust the system based on the needs emerging during the first weeks of using the system
EDUCATION
Trainings
& learning materials
We believe in life-long learning and improvements. We develop Archdesk based on the experience and feedback from our users. We also follow the best practices in the industry to make sure we not offer the best software we can but also help you improve your business with us.
Onsite &
online trainings
Video tutorials
Additional trainings
per request
Guides
& how-to articles
Archdesk
Academy
Live webinars
& white papers
SUPPORT SERVICES
Support Team
We are available to help you with issues and questions. Access to our support team is free for all Archdesk users
You can contact us:
through the in-app contact form
by sending us a query to [email protected]
requesting an online live screen-share session
