Welcome to a New Era of
Customer Support with Archdesk and Jira
Seamless Transition, Enhanced Experience
Making the Switch to Jira Service Management
Archdesk is committed to providing the best possible support experience. That's why we're upgrading to Jira Service Management - a platform that offers more powerful tools to help us serve you better.
Benefits of the Migration to Jira
Enhanced collaboration
Enjoy streamlined workflows and improved team collaboration
Increased Transparency
Track your support tickets with real-time updates and notifications
Advanced Security
Benefit from Jira's industry-leading security features to keep your data safe
Dashboards and Reports
Personalize your experience with customizable dashboards and reports
Get started with Atlassian
Follow our step-by-step guide to create an account on Jira. You can access it through the Atlassian website.
1
Head to Atlassian account creation page
Visit the website: https://id.atlassian.com/signup .
Type your Archdesk e-mail address into the form and click Sign up.
2
Verify your email address
Go to your e-mail inbox and find the mail from Atlassian with your Verification code. If the code is not received, make sure to check your spam folder. Type the code into the form.
3
Fill in your details and create a username.
Once your e-mail is verified, provide your full name and a password. This password will be used to log into the Atlassian.
4
Log in to access the Archdesk Service Desk on Jira
The website should redirect you to Atlassian Dashboard, and if it doesn’t visit: https://id.atlassian.com/login to log in with your e-mail address and password.
